Maintenance and repair work under laboratory conditions
Our repair centre is where highly qualified technicians inspect and repair IT equipment and electronics made by all major brands. We can repair and refurbish the hardware in your IT system environment and check the technical functionality of all your IT components.
In addition to our repair centre, our focus is on the healthcare sector. We offer tailored support and services, and we can even work confidently in critical infrastructures to meet the highest requirements and quality standards. Our employees are trained and authorised to carry out repairs and safety checks according to each manufacturer’s specifications.
IT repair services
We repair, check and guarantee.
- Inspection and repair of IT equipment and electronics for all major brands
- Function tests in customer-specific system environment
- Warranty for repairs
Medical technology
Make the most of our consulting and solution expertise in the clinical field.
- Customised service plans for critical infrastructure
- Tailored maintenance contracts
- System support for all major brands
Maintenance and repairs of the highest quality
We will keep your IT systems and equipment up to date at our repair centre.
Highly qualified technicians
Highly trained, certified and authorised employees work at our repair centre.
Custom system environment
We test the functionality of IT components in customer-specific environments.
Replacement of wearing parts
We replace defective parts with high-quality components.
Quick repairs
We repair IT equipment in an average of 5-10 days, and critical system components can be repaired even faster if required.
Medical repair service
We provide a global repair service for diagnostic and analytical devices according to each manufacturer’s specifications.
Comprehensive service
We offer maintenance and repairs,
quality control and assurance, auditing, documentation, logistics and shipping of equipment.
Secure environment
Our repair centre is secured against unauthorised access and features an ESD-protected area that prevents contamination.
Inspection and repair of IT equipment and electronics
One of the most important parts of Technogroup is our repair centre, where highly qualified technicians inspect and repair IT equipment from all major brands under laboratory conditions.
We test monitors, power supplies, tape libraries, tape drives, UPS systems and many other electronic units and ensure the full functionality of all components within a customer-specific system environment.
Whenever possible and with given reasonability from an economic point of view, we replace defective parts with high-quality components and exchange any wearing parts. For additional security, you benefit from our full repair guarantee within the scope of our terms and conditions. Each repair takes an average of 5-10 days (between the arrival of defective parts at the repair centre and their return). However, we can also test and repair critical system components with a very short turnaround time upon request.
Repair and maintenance of IT components
On-site repair service
ISO fault hotline with Technogroup SPOC principal
Software update and upgrade service
Hardware maintenance
Screen maintenance and incident services
Our specialisation in the healthcare sector
Following the rapid development of IT in the healthcare sector, medical technology has become a high-tech field with a promising future. The professional use, care and maintenance of modern medical equipment requires highly trained specialists. Medical devices have to meet high safety and reliability requirements, because they have a direct impact on a patient’s well-being.
Technogroup has built a reputation as an IT service provider that meets the highest standards, but not many people know that we have expanded our portfolio over the past few years and have been providing repair services around Europe for leading manufacturers of diagnostic and analytical equipment with biosensor technology. Our specialists plan and create tailored servicing plans to meet specific clinical requirements and we have even developed additional spatial conditions for the medical technology sector.
Our extensive experience
Ever since our repair centre was opened in 1990, we have continued to expand our entire IT service portfolio.
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1990
We extend our technical repair service to screens and printers.
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1993
We start to repair tape drives and printheads.
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1998
We move to our new company headquarters and introduce an in-house repair service.
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2005
We receive our first order in the field of medical technology: monitor and power supply repairs for analytical devices
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2010
We receive a European service and maintenance contract for special mobile diagnostic equipment from a US manufacturer.
We upgrade our facilities to meet special decontamination requirements. -
2012
We expand our service portfolio by refurbishing laboratory apparatus.
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2014
We upgrade our facilities by setting up a fully ESD-protected area for the repair and maintenance of medical devices.
Since 2014, we have been continuously developing a service and maintenance contract to enable a US mobile diagnostics brand to branch out into the EMEA region. -
2018
We expand the service portfolio of a US mobile diagnostics brand to include the handling of rental equipment.
The service is now being provided in over 50 countries around the world.